This workshop will help participants develop new skills and techniques so that they feel more confident and able to communicate effectively. Key areas covered include:

  • Understanding types of challenging behaviour
  • Developing a personal awareness and understanding why they find certain behaviours challenging
  • Develop effective listening skills
  • Exploring different techniques to manage challenging behaviours assertively and sensitively

Places need to be booked on this course.

Please email octrutrialshub@ndorms.ox.ac.uk to book.

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